We aim to ship goods within 48 hours of order confirmation. We ship Monday to Friday (except public holidays). Urban Tonik cannot be responsible for third party delays in transit.
Free pick up from our Hastings Street, Noosa address is available for all in-stock items. We will contact you to let you know when your order is ready for collection. Pick up time is every Wednesday between 3pm and 5pm.
Deliveries within Australia
Flat rate for all packages | $10.00 (3 to 4 days)
Free shipping with over $250 spend Australia wide
Deliveries to New Zealand
Flat rate for all packages | $15.00 (3 to 4 days)
Please make sure you give us the correct address details for your order. Any returned orders that need to be re-shipped will be charged for the full shipping cost.
If for any reason we are unable to dispatch your order we will notify you within 7 business days. Unfortunately due to the nature of our business some products will sell out in a short amount of time and may not be able to be re ordered.
Urban Tonik does not accept any responsibility for loss or damage during transit.
All transactions are processed in AUD. For payment we only accept Visa and MasterCard.